At Titanium Finery, we are committed to ensuring your titanium jewelry reaches you in perfect condition and as quickly as possible. Please read through our shipping guide to help you understand how we process and deliver your order.

1. Shipping Methods

Standard Shipping (Free Shipping)

2. Order Processing

The Total Delivery Time consists of Processing Time and Shipping Time.

• Processing Time: This is the time it takes to get your order ready to leave our warehouses. It includes preparing your items, performing quality checks, and packing for shipment. Typically, our processing time is 1-3 business days. Once your order is shipped, we will provide you with a tracking number for your convenience.
• Shipping Time: This is the time it takes to reach your destination address after the package is shipped out.

3. Delivery Times

Standard Shipping: 2-5 working days

4. Tracking Your Order

Once your order has been dispatched, we will send you an email with tracking details. You can use the tracking number to monitor the progress of your delivery.

5. Packaging

Your jewelry will be carefully packaged in a sturdy box to protect it during transit. We also use eco-friendly packaging where possible to minimize our environmental impact.

6. Customs Duties & Taxes

You will see the applicable duties at the time of payment. In most cases, you will not need to pay any additional customs charges. Once you complete your order, there will be no further charges until you receive your package.

7. Lost or Damaged Items

If your order is lost or arrives damaged, please contact us immediately. We will work with the courier to resolve the issue and, if necessary, arrange for a replacement or refund.

8. Need Help?

If you have any questions about shipping or need assistance, feel free to reach out to our customer service team. We’re happy to help!